Frequently Asked Questions
Everything you need to know about the world's most comfortable bedding.
What makes Boll & Branch cotton special?
We use only 100% organic cotton that is Fair Trade Certified. Our long-staple cotton fibers are spun into fine threads that result in a softer, more durable fabric that gets better with every wash.
How should I care for my organic bedding?
To maintain the integrity of the organic fibers, we recommend machine washing in cold water on a gentle cycle with like colors and using a mild, liquid detergent. Tumble dry on low heat.
What is your return policy?
We offer a 30-night risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, including free return shipping.
When will my order ship?
Standard orders typically ship within 1-3 business days. Once your order has left our warehouse, you will receive a tracking number via email to monitor its progress.
Are your products ethically made?
Yes, we are the first bedding company to be Fair Trade Certified. This means we ensure safe working conditions and fair wages for the farmers and factory workers who create our products.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Please visit our shipping page for a full list of supported countries and estimated delivery times.